Service
Beyond 2000's service features allow you to create, update, and track repair orders. You can track warranty claims, lookup detailed information on a customer's service history, and it interacts with the sales department for set-up orders on new and used units.
Repair Orders - track every part and labor on repair jobs. Tracks warrant items to insure that profitability is not lost from claims not being filed.
Productivity - Increases profits by improving productivity of each technician. Track time and labor on each job. This information allows you to make better management decisions on service.
Features and Benefits:
- Creates, updates and tracks repair orders
- Track warranty claims
- Track detailed customer service history
- Interacts with the sales department for set-up orders on new and used units